It is our job to guarantee that your technology performs effortlessly at all times. We continually monitor, evaluate, and track the efficiency and security of your applications and network to make sure that everything continues to run smoothly, even after we leave your site.
BTS Data Protection
Business Technology Services, Inc. offers an offsite backup that stores your information securely at an offsite location. This backup can be restored, if need be, without losing any information.
We ensure that your technology is always up-to-date and working as it should to keep up with your everyday working environment. We use our tools to tune up your network to the maximum performance.
We can have your application in the cloud available anywhere you go. We are currently hosting Intuit Quickbooks, Sage50 Accounting and MS Exchange Server.
BTS Cyber Security
With our security services in place, your data is under 24 hour protection and is constantly monitored protecting your data from any harm.
You don’t need to focus on IT, just focus on your business. Leave your IT headaches with us.
Business Technology Services, Inc. setup your IT infrastructure with the precise hardware and software, so your business can run smoothly. We evaluate your entire network for weakness. We can do this with our vast knowledge of experience in the technical fields.
Device Repair & Troubleshooting
Business Technology Services, Inc. offers a variety of support services. We perform onsite device repair and troubleshooting and remote support.
TECHNICAL SUPPORT OVERVIEW:
- Virus Removal: Random virus attacks
- Computer Operating System Malfunction: We support all Microsoft Windows, MAC, and Linux Operating Systems
- Computer Application Errors: Applications errors encompass the simplest of erros to the most complex.
- Network Failure: Complete or partial failure of a components of a network due to malfunction
- Connection Failure to Printer: Users are unable to print to local or network printer
- Internet Malfunction: Various scenarios cause internet interruption, from the external internet ISP provider to the internal end user
- E-mail Functionality: Maintaining a working internal and external email correspondence
Data Management, Backup, & Recovery
BTS Offsite Backup:
Having a backup to an external hard drive is great, but in the case of a natural disaster such as a fire or hurricane or in the case where a drive is stolen, a backup like this would not be sufficient. Business Technology Services, Inc. offers an offsite backup that stores your information securely at an offsite location. This backup can be restored, if need be, without losing any information. Our offsite backup has been the saving grace for some of our clients, and we find that it is crucial that every company have one.
Network Connectivity & Security
Business Technology Services, Inc. offers security services which help to secure your data from intrusion from viruses, worms, and hackers, and even your own employees. While it is commonly known that security is used to protect your information from hackers, it is more commonly known for disgruntle employees to cause risk to a company’s information. With our security services in place, your data is under 24 hour protection and is constantly monitored protecting your data from any harm. We team up with companies such as Cisco, Microsoft & Trendmicro to put together a complete secure package.
What People Are Saying
As an environmental laboratory testing/analysis and field sampling service, Hampton-Clarke remains on call 24×7 for our clients. We have depended on Jag and his staff at Business Technology Services to ensure that technologically we are always up and running since 2001. Great responsiveness; great results!
I’d consider myself an extremely difficult customer. It’s a rare case when I stay put with a vendor for more than just a year or two. I’ve been a customer of BTS for what’s gotta be over a decade now and I can say that we are fortunate to have found them. The staff is qualified and friendly and on the rare occasion that I’d have an issue, the company’s founder, Jag, eliminates it swiftly. Good vendors are hard to find, a good IT vendor is amongst the hardest, I’d give these guys an emphatic thumbs-up, and as I said I’m no easy sale
“I have been working with Jag and the team at BTS for almost 9 years. They are always professional and address our IT needs quickly and efficiently. Our operation is computer-based so when we have an issue, we need a fast response. We can always count on BTS to get us up and running with minimal downtime. The entire staff is very knowledgeable and always eager to help. I highly recommend BTS as an IT
Service provider and look forward to our continued partnership for years to come”
NBCI has been working with BTS since 2008 and never looked back. We have found that their response time is impeccable compared to other computer serving companies we have used in the past. Time is essential to our business as an idle employee is money wasted. If you are looking for a reliable and trustworthy IT company, look no further. We highly recommend BTS!
Jag and his team have been instrumental in our success. Running two oral surgery offices with over 30 workstations, multiple imaging devices, and over 20 employees require an IT team that is responsive, intelligent, and friendly. BTS is all of them. I would highly recommend BTS for complex IT needs.
“We have been loyal customers of Business Technology Services, Inc since 2005. We have always loved how quick they are to respond and resolve any issues that we may have. Their IT Specialists are always friendly and available/willing to answer our questions. I would recommend this company to anyone.”
I have used the services of Business Technology Services for many years and have always found them to be professional, knowledgeable, and responsive. I have used them for IT services, email hosting, off site backup of our business information, trouble shooting, purchasing of software and hardware, CCTV services and other. I would freely recommend them to anyone looking for these services. They will be a huge boost and support to anyone needing these services.
14-36 28th Ave
Astoria, NY 11102
M-F: 7am – 7pm